Frequently Asked Questions
Yes. Once payment is confirmed, you can download from your purchase history (My Account) right away. Download links are valid for 5 minutes and can be regenerated at any time.
Yes. Sign in and visit My Account → Purchase history to re-download at any time. Your download rights are retained as long as your account exists.
It depends on the product. Ebooks are provided as PDF, Procreate brushes as .brushset, and Notion templates as links. See each product page for details.
We accept credit and debit cards (Visa, Mastercard, American Express, JCB, etc.). Payment is handled on Stripe's secure checkout page — we never store your card details.
Yes. A link to a Stripe receipt is available on the purchase confirmation page and in your purchase history.
Due to the nature of digital products, returns and cancellations are generally not accepted after download. If you encounter a critical file defect, please contact us.
Yes, an account is required to purchase and access downloads. Creating an account is free.
No. Your license is for personal use only. Redistribution, resale, or sharing with others is prohibited under our Terms of Service.
Please use our contact form. We typically reply within 2–3 business days.
Digital items ship free. Print editions (physical goods) vary by destination and total order weight — from ¥370 within Japan, with zone- and weight-based rates for overseas orders. See the "Shipping & Delivery" page for details.
Orders are shipped approximately 5 days after purchase (timing may vary depending on shipping conditions). Within Japan we primarily ship via Click Post (mailbox delivery), using an alternative method when better suited to the item. Delivery typically takes a few days after dispatch.
Yes. We ship to a wide range of countries and regions across Asia, North America, Europe, and Oceania. Shipping fees vary by destination zone. For international orders, any customs duties or import taxes are the recipient's responsibility — except for the United States, where we prepay duties (DDP) so nothing extra is collected on delivery.
Within Japan we primarily ship via Click Post (tracked, mailbox delivery); some items may ship via other methods such as Yu-Pack. In either case, we'll share the tracking number at dispatch. For overseas shipments, tracking availability depends on the shipping method — we'll let you know at dispatch.
Before shipment, you can request a cancellation or a change of delivery address via the contact form. Cancellations are not possible after shipment.
Print preorder items are shipped after the release date shown on the product page. You will receive a shipping notification email once your order is on its way. Please note that payment is charged at the time of the preorder. You can cancel for a full refund any time before the release date — just contact us via the contact form.